Shipping Policy & Delivery Times

We ship Domestic orders through Royal Mail 1st Class Signed For Service. Please get in touch if you require a guaranteed next day delivery, so we can ship your order through Special Delivery on an additional charge.

 

We use Royal Mail International Standard Service for most of our European Customers. Depending on the value of your order, we may ship items through Royal Mail International Tracked and Signed Service. If you require a  Tracked and Signed Delivery, please let us know so we can arrange a Tracked and Signed Delivery on an additional payment of £5.0 or an Express / Expedited Delivery through DHL for an additional payment of £25.0

 

For our USA , Canada and Rest of The World Customers we only ship  through Royal Mail Tracked and Signed or DHL Express Service.

We aim to ship your order same day or next day after receiving your cleared  payment. The Estimated delivery time varies depending on the Service and Destination. 

For our UK Customers:

1 to 2 working days or next day if you opt for Special Delivery. 

For our European Customers:

5 to 10 working days for Royal Mail International Standard Service, 3 to 7 working days for International Tracked and Signed Service and 3 working days for DHL Express Service

For our  USA, CANADA, Australia and Rest of the World Customers

7 to 15 Working Days for the Royal Mail International Tracked and Signed Services.

3 to 5 working days if you opt for DH Express Service.

Please note these are estimated delivery times and there could be exceptional delays in delivery of your orders as we have no control over the Courier company's operations.

Please check your local Custom Laws, Rules and Regulations prior to placing an order, We hold no responsibility for Any items held by Customs or delayed due to Customs Clearance Process. 

AGE RESTRICTIONS

We do not sell knives to anyone under the age of 18. By placing an order with us, you are confirming that you are an adult and you agree with our terms and conditions. We take no responsibility for any misuse of our products or any accident or injury caused by the misuse.   

Disclaimer

When Placing your order with us, You are Confirming that you are an adult, you are not under the age of 18 years and you are doing a legal purchase.

We take no responsibility for any illegal purchase. We take  no responsibility for injury, death or criminal acts due to misuse of our product. Please use our products carefully responsibly as these are very sharp. We Take No Responsibility for any accident or injury caused because of negligence.

Return & Exchange Policy

We offer you complete peace of mind. For any reason if you are not satisfied with your purchase You can return the item to us within 30 days provided the item has never been used and is in its original packaging and condition. We will send you a replacement or a full refund as you would prefer.  You do not qualify for a refund if the item has been used or has marks or scratches on it

 

Buyers are responsible for return shipping charges unless the item we sent you is faulty or is not as described on our website.  

 

We strive hard to make all our customers happy. In case if you are not happy with your Purchase please contact us via email  and we will happily resolve any issue you may have in a timely Manner. Our ultimate reward is your happiness and satisfaction with our product.

Privacy & Safety

We are a secure certified website, your information like credit card numbers and passwords are secure and private to this site. All the data and personal information provided for order processing is used and protected by the safe and secure third party payment processing systems. We use your contact information to contact you and to provide order updates.
 

STORE

OPENING HOURS

Mon - Fri: 9am - 5pm
Saturday: 10am - 4pm
Sunday: Closed

© 2020 by Titan Crafts Ltd. All Rights Reserved.

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